Shipping Policy
Last Updated: March 2026
Order Processing
Orders are typically processed within 1–2 business days after payment has been received and verified.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Information
Tracking information will be provided once an order has been shipped.
Delivery times may vary depending on carrier operations, weather conditions, and destination.
Shipping Address
Customers are responsible for providing accurate shipping information at checkout.
Maxima Biopep is not responsible for delays or delivery issues resulting from incorrect addresses provided by the customer.
Lost or Delayed Shipments
If your package appears lost or significantly delayed, please contact our support team and we will assist in working with the shipping carrier.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and include photographs of the package and contents.
Order Changes
Requests to modify an order must be submitted before shipment. Once an order has been shipped, changes cannot be guaranteed.
Contact
For shipping-related questions, please contact: